Frequently asked questions

We help people sell property. Most of our sellers want a quick, private sale, so we introduce their property to vetted cash buyers and property investors. We also arrange auction and estate-agent sales when they suit better, and we stay involved until the sale completes.

Usually not. We introduce your property to cash buyers and investors we have vetted, and you sell to them. If we ever had a personal interest in buying a property, we would tell you at the start.

We are not a cash buying company, and we do not work with them. Our cash buyers are private buyers and cash traders with their own funds, who can complete quickly. We are also not tied to one route: we can arrange a private sale to a cash buyer or investor, an auction or an open-market sale, and help you compare them. You have one dedicated contact throughout.

We are based in Harrogate. Our core areas are Yorkshire, the North East, Lancashire, Merseyside and the Wirral, Greater Manchester, and the West and East Midlands, including Nottingham, Derby, Lincoln and Birmingham. Through our network of buyers, auction houses and agents, we can also help sellers anywhere in England and Wales, from Anglesey to Dover, and in Scotland. See the map on our areas page.

We introduce your property directly to suitable buyers without advertising it publicly on the property portals or with a board. Buyers will usually still want to view it, and the solicitors carry out the normal checks.

Cash buyers have funds ready and do not need a mortgage, so they can usually move quickest. Investors buy to let or to improve, and are often happy to keep tenants in place. Some investors buy with cash and others use finance, so timescales vary.

We introduce you to the right buyer, auction house or agent, and put you in touch with trusted solicitors and mortgage brokers if you need them. We negotiate on your behalf where appropriate. Once a sale is agreed, our team handles case progression: we chase the solicitors and keep everything moving until the sale completes.

Usually, with a private sale to a cash buyer or investor, because you are getting speed and certainty in return. How much less depends on the property. We will give you an honest view and tell you if another route is likely to leave you better off.

Usually not. The first conversation is free and there is no obligation. Sellers don't usually pay us directly: on a cash sale the buyer pays us or we agree a net figure with you; on an investor sale the investor pays us as part of the purchase and we usually put an amount towards your legal fees; auction houses and estate agents pay us a referral fee. Usually, no one is paid until the sale completes, and before you agree to anything you will know the exact net figure you will receive.

It depends on the route and on how quickly the buyer and solicitors can move. With a cash buyer who has funds ready and no chain, a sale can complete in as little as 7 days. An investor sale typically takes 6 to 12 weeks. At auction, marketing usually runs for around 3 weeks, contracts exchange on the day and completion usually follows 28 days later. An open-market sale through an estate agent takes longest, but usually achieves the highest price. We will give you a realistic timescale before you decide.

Yes. We will look at what has happened so far and whether a different route or approach would give you a better chance of completing. See our guide to what to do when a sale falls through.

Yes. We help landlords selling one rental or a whole portfolio, with tenants in place or with vacant possession. See our guides to selling a tenanted property and exiting a landlord portfolio.

Yes. We help executors and families understand the options, including what you can do before the grant of probate is issued.

Just the property postcode, a way to contact you and a few lines about your situation. We will ask anything else when we speak.

That is fine. Many people talk to us to understand their options before deciding anything. There is no pressure to go ahead.