How it works

Your first conversation

Usually about 20 minutes, by phone, WhatsApp or in person. No charge and no obligation.

The property, its condition and any tenants
Your situation and your timescale
What matters most to you

What matters most to you?

A private cash buyer can complete in as little as 7 days. An investor typically takes 6–12 weeks.

Often worth discussing: Cash buyer Private investor

A starting point only. We'll talk through every option that fits.

Our recommendation

We explain which routes would work for your property, and what each means for price and timing.

Honest pros and cons for each route
If more than one could work, we'll say so
You decide, with no pressure

Private routesOpen-market routesTypical positions only. Every property and buyer is different.

Introductions and offers

We introduce your property to the right people for the route you choose, and bring every offer back to you with any conditions explained.

Managing the sale

Once a sale is agreed, we take care of the chasing and keep everything moving.

We put you in touch with trusted solicitors and mortgage brokers if you need them
Our team handles case progression, chasing the solicitors on both sides so you don't have to
You always know what is happening and what comes next

Your saleIllustration

Offer agreedDone
Solicitors instructedDone
Searches and enquiriesIn progress
Exchange of contractsNext
CompletionNext

Completion

Ownership passes to the buyer and your solicitor releases the money to you, after paying off any mortgage and agreed costs.

We stay with you until the very end, and we're here afterwards if you have another property to sell.

How we are paid

Sellers don't usually pay us directly, and usually no one is paid until the sale completes.

Cash buyerThe buyer pays us, or we agree a net figure with you
Private investorThe investor pays us as part of the purchase, and we usually put an amount towards your legal fees
AuctionThe auction house pays us a referral fee
Estate agentThe agent pays us a referral fee

Before you agree to anything, you'll know the exact net figure you'll receive, after anything like a mortgage is paid off. We also explain any costs of your own, such as an auction house's seller fees.

What we never do

Pressure you to choose a particular route
Promise prices or timescales we can't control
Work with large cash buying companies that change the price at the last minute

The Heritage promise

No last-minute price chipping
The offer you agree is the offer we work to. The only exception is a survey that finds something genuinely affecting the price or the buyer's mortgage, and if that happens, we'll show you the evidence.
A clear net figure
You'll always know exactly what you'll receive before you agree to anything. Sellers don't usually pay us directly, and we'll tell you who pays us on your route.
Honest advice, every time
If a private sale isn't the best option for your property, we'll say so and arrange an auction or estate agent sale instead.
A personal approach
Your sale is handled personally by our directors, Phoebe and Poppy, who bring over 16 years' combined experience in the industry. One dedicated contact, from your first call to completion.

Your first conversation

Our recommendation

Introductions and offers

Managing the sale

Completion

How we are paid

What we never do

The Heritage promise

No last-minute price chipping

A clear net figure

Honest advice, every time

A personal approach

Tell us about your property

What happens next